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Terms & Conditions

Dalbani may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and conditions, you should therefore periodically visit this page, by clicking the Terms & Conditions hyperlink at the top of the Dalbani Web pages, to review the current Terms and Conditions.

Making a purchase at Dalbani.com is 100% safe - We Guarantee It. When we request personal information from you (such as, name, address, phone number, credit card number) it is done on our secure servers. We use industry standard technology to protect confidential information - SSL (Secured Socket Layer) - an advanced encryption technology that makes personal information unreadable as it travels over the internet.

1. Features and specifications of products described or depicted on the Site are subject to change at any time without notice. Non-metric weights and measures are approximate. Images contained in this database are actual pictures unless otherwise indicated.
2. Dalbani assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or damages to other property on account of your access to, use of, or browsing or downloading of any materials, data, text, images from the Site.
3. If you send any communications or materials to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Dalbani for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Dalbani is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.
4. Materials displayed on the Site are either the property of, or used with permission by, Dalbani. The use of these materials by you, or anyone else authorized by you is possible through specific permission under these terms and conditions or proved by Dalbani corporation. For your guidance, unauthorized usage of the images may violate established copy right laws, trademark laws, laws of privacy and publicity and civil and criminal statutes.
5. The Site refers to products and/or services that are generally available for purchase in the 48 continental United States and Alaska but may not be available in your particular country or locality. The reference to any such products or services in this Site does not imply or warrant that these products or services will be available at any time in your particular locality. You should therefore check with Dalbani representative for specific product/service availability in your locality.
6. As a customer you are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) notify Dalbani of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Dalbani cannot and will not be liable for any loss or damage arising from your failure to comply with this Section. Your use of the Site is at your risk. Dalbani makes no warranties or representations as to its accuracy and Dalbani specifically disclaims any liability or responsibility for any errors or omissions in the content on the Site. Neither Dalbani nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access the Site.

Guarantee Details

In the unlikely event of a fraudulent use of your credit card at Dalbani.com, you must notify your credit card company in accordance with their rules and procedures.

We realize that customers are concerned about how the information they provide on-line will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. Please read on for more details regarding our Privacy Policy.

Privacy Information

What Information Do We Collect and How Do We Use It?

When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, telephone numbers, mailing address, e-mail address and credit card information. All information regarding our on-line customers is stored on a highly secured server that is not accessible through the Internet.

When you participate in an online contest or survey, we may ask you for personal information such as name or email address to complete this process. Your participation in these events is voluntary and information collected will be used to enhance your future shopping experiences at Dalbani.com and provide you with special offers that we believe will benefit you. To continuously assess the value of our on-line shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. Dalbani has a strong history of providing excellent customer service and our goal is to continue this tradition on-line. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us through Dalbani.com.

With your permission, from time to time, we may notify you of special offers and/or send you on-line information that may be of interest to you based on information you have given us and on your buying history at Dalbani.com

You may elect not to receive promotional offers from or through us at any time by writing to us at Dalbani Corp., Inc., attn: Consumer Affairs, 4225 N.W. 72nd ave., Miami, Florida, 33166.

Store Pick Up

To insure we have your selected Products available for pickup at our showroom, we have instituted certain authentication procedures.

At the time of pickup, you or an authorized user for the credit card used to make the purchase must present the store with your purchase confirmation documents consisting of a printout of your order confirmation screen (to be printed by you at time of purchase), the actual credit card used to make the purchase and a photo ID identifying the individual authorized to pick up the merchandise - either you as the purchaser or an authorized user for the credit card account - matching our records for the on-line purchase.

If you are unable to print the order confirmation screen at the time of purchase order or have lost it prior to Product pickup, the individual picking up the Product must present valid proof of identification which matches our records for your online purchase. We reserve the right to withhold releasing merchandise in circumstances where documentation provided does not match applicable credit card information or information provided at the point of sale.

Products not picked up within 14 days of the order will be returned to inventory and a credit for the purchase amount then given to the account used to purchase the item(s). We do not guarantee availability of the Product after it has been returned to inventory.

RETURN POLICY PROCEDURE

We do not accept any return merchandise
ALL SALES ARE FINALE
We reserve the right to refuse sale of our product to anyone.
Min. Order $49 excluding shipping. No C.O.D
No returns. No exchange. No refunds

WARRANTY SELLER LIABILITY

Since DALBANI CORPORATION, the seller, only acts as the distributor of its products, it gives no guarantees.

WILL CALLS

Are available only between 10:00 am to 1:00pm. Please allow 2 hours for order preparation. Please note that the Will Call outlet is closed for lunch(1:00-2:00P.M). We accept certified checks and credit cards.

PRICING POLICY

We don't assume responsibility for typographical errors. All prices, terms and conditions, and other charges provided herein are subject to change at any time without prior notice. DALBANI CORPORATION OF AMERICA reserves all legal rights to refuse to sell the listed products.

IMPORTANT NOTICE

We would like to state to our customers that many of the products purchased from Dalbani® are imported. U.S. Customs, under provision 19CFR134.26, requires that every product of foreign origin be legibly marked with the English name of the country of origin to inform the ultimate purchaser in the United States of the country in which the product was made. Dalbani® supplies some of its products in bulk form. If the products are intended for repackaging in retail containers such as blister packs, the new containers must not conceal or obscure the country of origin. If the products are intended for resale in bulk form, the subsequent purchaser must be notified in writing of these marking requirements.

BUSINESS HOURS

Mon. thru Fri. From 10:00 AM to 5:00 PM (Eastern Time). We will be closed on weekends and on official holidays.

PARA LOS CLIENTES DE HABLA HISPANA

Actualmente Tenemos a su Disposición personal calificado para atenderlos.


ORDERING INFORMATION

BY MAIL
DALBANI CORPORATION.
4225 NW 72nd Avenue, Miami, Florida 33166-6841 U.S.A.

BY PHONE
(305) 716-1016

CONVENIENT 24 HOURS FAX SERVICE
(305) 716-9719

ORDER ON LINE @ DALBANI.COM
OR E-MAIL US: SALES@DALBANI.COM

Minimum Order online $20.00
Minimum Order by phone or fax $50.00

NOTES

If you are already a Dalbani customer please have your customer number on your fax when faxing to place an order to ensure the fastest service possible. All orders are entered at the time of placement and cannot be added to or changed thereafter.

SHIPPING METHOD

SURFACE CARRIERS
UPS (United Parcel Service) BROWN, or ground, delivers within seven days from date of shipment to any point in the continental U.S.A. excluding Hawaii & Puerto Rico 95% of these surface carrier orders will be shipped within 24 hours. Other carriers, such as Watkins etc., may be used for weight beyond 2000lb. for extra saving on your shipping.

AIR DELIVERIES
99% of UPS RED or UPS BLUE orders received before 3:00 P.M. Eastern Time, 12:00 Noon Pacific Time, will be shipped the same day. UPS guaranteed arrival dates good only for U.S.A. or your money back. Upon customer request, other carriers may also be used.

UPS RED Next day air
UPS guarantees delivery within the next working day in the continental U.S.A.

UPS BLUE 2nd day air
UPS guarantees delivery within the 2nd working day in the continental U.S.A.

UPS ORANGE 3 Day Select
UPS guarantees delivery within the 3rd working day in the continental U.S.A.